Pre-launch checkout
Refund & Cancellation Policy
What to expect from checkout and support while Starflash is in its public test phase.
Last updated September 24, 2026
No real-money payments in this test
Starflash currently uses Stripe TEST mode. A successful test checkout simulates the US$99 Full Audit purchase but does not collect money, so there is no monetary charge to refund. The US$149 regular price is shown for comparison only.
Cancellation before successful payment
You may leave or cancel checkout before a successful payment. No Full Audit is queued on a cancelled or failed checkout, and no completed payment should exist. If a test order appears unexpectedly, contact support.
If an audit cannot be delivered
Successful payment automatically queues Full Audit generation. In the future, if a real-money checkout succeeds but a technical fault prevents us from delivering a usable Full Audit and we cannot remedy it, we would offer a refund of that purchase. During this TEST phase, contact support so we can investigate and correct the test order or report.
After a usable report is delivered
A completed Full Audit is a digital analytical service and is not automatically refundable because of a change of mind or an unfavorable result. We will review duplicate charges, material delivery errors, and other concerns individually. Nothing here limits rights that cannot be waived under applicable law.
Getting help
Contact support with the email used for checkout, the approximate time, and a short description of the issue. Do not send card numbers or passwords by email. Before accepting real-money payments, we will review and publish the operational refund method and timing.
Questions?
Contact support@starflash-global.com.